Refunds, cancellation and billing

Last updated: September 2, 2026

The short version

  • verified_user14-day money-back guarantee on any paid plan. Ask and we refund it — we won't ask how much you used.
  • mark_email_readWe email you before your first renewal charge, not after it.
  • lock_openCancel from your account in two clicks. No phone call, no email, no retention script.

What you pay

PlanYou payWhat happens next
Free$0No card required. Nothing renews. Nothing to cancel.
14-Day Full Access$2.95Covers your first 14 days. Then $23.95 every 4 weeks until you cancel.
Annual$95.40Covers 12 months, paid once. Then $95.40 a year until you cancel.

Auto-renewal, stated plainly

Paid plans renew automatically until you cancel. That is how you keep access without having to think about it, and it is also the thing most people get caught by — so here is exactly what happens.

Full Access renews every 4 weeks, not every month. Four weeks is shorter than a calendar month, so over a year that is 13 charges, not 12. At $23.95 each, a full year comes to $311.35. We are telling you that because the arithmetic is easy to miss and most companies that bill this way never mention it.

Annual renews once a year at $95.40.

Before your first renewal charge on any plan, we send you an email saying what is about to be charged and when, with a cancel link in it. You get a receipt after every charge after that.

The 14-day money-back guarantee

If you are not happy with a paid plan, tell us within 14 days of the charge and we will refund it in full. There are no conditions attached about how many resumes you built or how much of the product you used.

This applies to your first charge and to any renewal charge.

How to cancel

  1. Sign in to your account.
  2. Go to Plans & Billing.
  3. Click Cancel subscription.

That is the whole process. You keep access until the end of the period you have already paid for, and nothing renews after that. If you would rather cancel by email, write to support@resumefox.ai and we will do it for you.

How to request a refund

  1. Email support@resumefox.ai from the address on your account.
  2. Tell us which charge you want refunded. You do not need to explain why.

We aim to reply within 2 business days. Approved refunds go back to your original payment method; your bank or card issuer usually takes another 5–10 business days to post it.

If you see a charge you don't recognise

Email support@resumefox.ai and we will find it and sort it out. If it turns out you did not mean to subscribe, we will refund it — that is not a difficult conversation to have with us, and you should not have to go to your bank to stop a charge from us.

Contact

Questions about any of this: support@resumefox.ai